Tinytag Support
Tinytag Explorer Data Logging Software
Easy to use Windows program needed to set up Tinytag loggers and view recorded data. All software downloads on this page are free of charge, but they are subject to License Agreements. Some software may also be time or otherwise restricted.
If you have lost your activation code, you can get a new one here: Request a new activation code
HELP & SUPPORT
Problems connecting to my data logger
How to select communication ports and manually install device drivers.
Tinytag Explorer Version 4.7 and Above
From Tinytag Explorer version 4.7 onwards, the software has been set to detect data loggers automatically. If you do not have the latest version of the software we recommend that you upgrade free of charge.
If after upgrading you still cannot connect to your data logger, check the automatic com port detection is turned on by going to Options and Communication Options and ensuring the Use Fully Automatic Com Port Detection option has been selected.
If this does not work it is likely the device drivers for your USB cable or pad have not installed correctly. Instructions on how to install the drivers manually can be found below:
Manually installing drivers for USB cables and pads (Tinytag Explorer Version 4.7 or above)
It is recommended that USB pads and cables are used with the current version of Tinytag Explorer (which will install and detect USB devices automatically).
The current version of Tinytag Explorer is version 5.0
Free of charge upgrade to the current version of Tinytag Explorer.
If you cannot connect to your data logger after installing the latest version, go to Options and Communication Options and make sure the Use Fully Automatic Com Port Detection option has been selected.
If you still cannot connect to your data logger, it is likely that the USB drivers for your device have not installed correctly. To check whether the USB drivers for your device have installed correctly you should do the following:
- Plug in your USB cable or pad
- Go to your Device Manager
Windows 7 Users: Start Button >> Control Panel >> Hardware and Sound >> Device Manager
Windows 8 Users: Settings >> Control Panel >> Hardware and Sound >> Device Manager
Windows 8.1 & 10 Users: Right click on Start Button and select Device Manager
If the cable has installed correctly, it should be listed under Ports (COM and LPT) as a USB Serial Port with a COM number in brackets after it. If this is the case and Tinytag Explorer is set to automatically detect loggers and still cannot connect, please Contact Us for further assistance.
If the cable has not installed correctly it may be listed as a Gemini USB serial cable with a yellow exclamation mark next to it under Unknown or Other Devices.
- If this is the case, right click on the entry and select Update Driver (this will start a Hardware wizard running).
- Select the Browse my computer for driver software option and click Next.
- Point the installer at the folder: C:Program Files(x86)TinytagTinytag ExplorerDrivers
- And click Next (you may be prompted to confirm your agreement to the installation).
- Once the cable drivers have installed, click Finish.
- If the device is still listed with a yellow exclamation mark against it, repeat the above process once again to set the device up as a COM port (the installation is a two-step process, first installing the drivers for the cable, and then setting up the cable as a COM port).
When you have gone through the installation for a second time the device should move to Ports (COM and LPT) and list as a USB Serial Port with a COM number in brackets after it.
Your cable or pad should now be ready to use, if you still cannot communicate with your data logger please email Contact Us
Replacing lost Tinytag Explorer software/activation codes
If you have lost your copy of Tinytag Explorer, or your activation code, please follow the links below.
Tinytag Explorer Software
If you have lost your Tinytag Explorer software, you can download a copy of the latest version: Tinytag Explorer download
Alternatively, if you require a copy of the software on a CD, please Contact Us.
Tinytag Explorer Activation Code
If you have misplaced the activation code for a standard version of Tinytag Explorer, you can request a new one:
Tinytag Explorer activation code request form
Your details will be checked against our customer's database and you will receive an email with your new activation code.
If you require a replacement activation code for the Tinytag Radio or Connect software, please Contact Us.
Calibration options
Calibration certificates can be purchased along with the logger at the point of sale. Tinytags already in use can also be returned for a service calibration at any time, for a standard charge.
CALIBRATION: THE OPTIONS
Tinytag data loggers are guaranteed to meet the specification stated on their data sheets for a twelve month period from the point of purchase. If required, additional validation certificates traceable to national standards may be purchased when buying the loggers. These calibration certificates can be provided at the time of purchase. Tinytags already in use can also be returned for a service calibration at any time, for a standard charge.
CALIBRATION CERTIFICATES
The calibration certificate provides verification that the data logger has been checked and has been found to be reading within the specification quoted on the unit's data sheet. Data loggers are compared to a reference meter that has been calibrated in a approved laboratory. The certificate lists the value recorded by the reference meter (the point at which the data logger was tested), the value recorded by the data logger and the error between the two readings (the certificate will also show readings before and after any adjustment made to the unit where appropriate). In addition to the reading information, calibration certificates also list the test method and the details of the equipment used to provide traceability back to national standards.
Calibration certificates do not have a period of validity, they are simply a statement of what the unit was reading when it was tested.
Data logger battery life
Advice on expected battery life.
USB CONNECTION DATA LOGGERS
The battery life of most types of USB connection data loggers; Talk 2, Ultra 2, Plus 2, Aquatic 2 and Splash 2, is typically two to three years (the exception being View 2 data loggers, which because of their display have an expected battery life of 15 to 18 months).
RADIO DATA LOGGERS
Tinytag Plus and Ultra Radio data loggers have a typical 12 month battery life and can be mains powered if required.
LAN DATA LOGGERS
Tinytag Plus LAN data loggers are Power over Ethernet (PoE) devices and are supplied with the injector that powers them. If power to the logger is disrupted, it has back-up batteries that will keep the unit recording for up to a year.
ENERGY DATA LOGGERS
If monitoring mains voltage, the logger will be powered from the mains, but will switch over to back-up batteries if the power supply fails. If running solely from batteries, when recording current only*, the logger will record for up to 60days.
*The logger can still be run from the mains when recording current only, if required.
Re-Educator Software Operating System Requirements
The Re-Educator software, that is used to change the properties of Tinytag Plus Re-Ed data loggers, requires a 32-bit operating system to run. This can be a 32-bit version of Windows XP, Vista, 7, 8, 8.1 or Windows 10.
Users of the 64-bit version of Windows 7 can also run Re-Educator when Windows is run in XP Mode (further information on XP Mode can be found on Microsoft's website: Windows XP Mode)
It is also possible to run Re-Educator on a virtual machine running a 32-bit version of Windows.
What do the LEDs on a data logger indicate?
Most data loggers have one or more LEDs that indicate the status of the logger.
USB Connection Data Loggers
On most data loggers that connect to a computer using a USB cable or pad, a green LED is used to show the logger is recording and a red LED is used to indicate an active alarm.
In most cases, the flash patterns indicate the following:
- Single green flash every eight seconds >> Waiting to record (logger set for a delay or trigger start)
- Single green flash every four seconds >> Logger recording
- Single red flash every four seconds >> Alarm active
On data loggers that only have a single red LED (Tinytag Aquatic 2 and Splash 2 data loggers) the LED indicates both when a logger is recording and when alarms are active:
- Single red flash every eight seconds >> Waiting to record (logger set for a delay or trigger start)
- Single red flash every four seconds >> Logger recording
- Double red flash every four seconds >> Alarm active
In all cases, a flashing red LED is not a low battery warning (Tinytag Explorer will give low battery warnings for most data logger models - Talk 2, Ultra 2, Plus 2, View 2, Aquatic 2 and Splash 2).
CO2 Data Loggers
CO2 data loggers have a single LED that can flash either green or red:
- The flash patterns for the logger are as described above for loggers with individual green and red LEDs.
- Additionally, one alarm channel has been set to flash red when mains power to the logger has been disconnected (when this happens, the sensor will no longer be powered so the logger will record 0ppm).
Tinytag Radio Products
Radio products have a single LED that can flash either green or red:
- A flashing green LED indicates that a logger is working correctly.
- A flashing red LED indicates that either an alarm is active, the device is out of communication with the Connect Gateway or a low battery.
Tinytag Plus LAN Products (Including Ethernet Radio Receiver)
Tinytag Plus LAN data loggers and the Ethernet Radio Receiver have two LEDs; one that flashes red or green, the other that flashes yellow or blue:
- The red/green LED flash pattern is the same as for radio data loggers as described above.
- The yellow/blue LED will show yellow when there is power but no LAN communications, and flicker blue when there are LAN communications.
For further information on LED flash patterns, please see individual product data sheets.
Lost your activation code?
Request a new one by contacting us using the below form.
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